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COCOON

Have a question about COCOON membership? Find everything you need to know about our membership options, how to order and return our handbags and about our member discounts on the ReSale edit.

FAQs | COCOON

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If you have placed a swap order, your current bag needs to be returned and inspected by COCOON before your next order is dispatched.

To ensure we fulfil your bag order in a timely manner,  please  return your bag order within 2 days of either placing your new order or reaching the end of your access period. 
