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Sign Up Process

Learn more about how to become a COCOON member. Find information about the holding fee, the ID verification process, and the approval process.

Signing Up

After checking out with membership, we have a two-step approval process. Firstly you will need to complete the ID verification process and then we will perform a soft credit check.

ID Verification & Approval

The trust and safety of our members are paramount to our community. We request personal information about you to verify the details you've given us and confirm they're genuine, which is important to prevent identity fraud.

Holding Fee

We require all members to pay refundable holding fee on signing up for a membership. We will hold the refundable holding fee against your account for the duration of your membership.