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Updating Memberships

Find out how you can pause your COCOON membership, how to cancel, and how to upgrade and downgrade your membership plan.

Upgrade Membership

Upgrade your COCOON membership to get access to more bags and increase your monthly swaps. Full time members can upgrade from Monthly to Quarterly options online. If you are a Flexi member, please reach out to our membership team.

Pause Membership

Need a break from endless new bags? Pause your membership for up to six months and restart any time in that period. Please note pausing is not available for Flexi members.

Cancel Membership

All memberships have a 30-day paid cancellation notice period. Your notice period starts on the day you email us provided you have served your minimum term. Read on for all information about cancelling your COCOON membership.